Contact & support

Talk to a Mining Specialist

Questions about plans, payouts, or enterprise hosting? Send a message — a real specialist replies within one business day.

Send us a message

Email us

support@hashforge.example
Replies within one business day.

Live support hours

24/7 for Growth & Pro miners.
Mon–Sat for Starter plans.

HashForge specialists helping a miner in a modern office

FAQ

Quick Answers

Pick a plan, and your hashpower activates within the hour. We share live performance updates from the first minute.

No. All plans are month-to-month and you can cancel anytime. Any earned payouts remain withdrawable after cancellation.

Yes — dedicated racks, custom coin mixes, and API reporting from 100 TH/s up. Choose "Enterprise hosting" in the form above and our team will scope it with you.

Every payout links to its on-chain transaction, and we publish pool-side hash rate proofs quarterly. If the numbers ever disagree, support investigates with you line by line.