Privacy Policy

1. Information We Collect

When you purchase a mining plan or communicate with our operations team, we collect only the information necessary to provide services: your contact email address, transaction records, and preferred destination wallet addresses.

2. How We Use Your Data

• Provisioning physical hashpower and calculating real-time mining rewards.
• Processing monthly subscription billing and distributing automated on-chain payouts.
• Delivering critical facility notifications, security alerts, and difficulty updates.
• Preventing fraudulent activities, unauthorized withdrawals, and abusive stratum routing.

3. Cryptographic & Wallet Privacy

HashForge never asks for, stores, or has access to your private cryptographic keys, hardware seed phrases, or password recovery mnemonics. All withdrawal destination changes are verified carefully with you before processing.

4. Data Retention & Your Rights

You have the right to inspect, export, or request the deletion of your personal data at any time pursuant to GDPR and CCPA regulations. To exercise your privacy rights or request data erasure, contact our data protection officer at privacy@hashforge.io.