Frequently Asked Questions

No, absolutely not. The advertised monthly price for Starter ($49), Growth ($199), and Pro ($499) is all-inclusive. It covers 100% of electricity, facility cooling, hardware maintenance, and stratum pool connections. There are zero surprise deductions.

Yes. You can upgrade, downgrade, or pause your plan at any monthly billing boundary. Upgrades are assigned additional hardware capacity within 60 minutes.

We accept major credit cards (Visa, Mastercard, American Express) as well as direct cryptocurrency payments (Bitcoin, Ethereum, USDC, and USDT) via our secure gateway.

Our primary mining campuses are located in northern Sweden, Iceland, and Quebec, Canada. These locations provide abundant, low-cost hydroelectric and geothermal energy alongside natural ambient cooling.

Your contract is backed by our entire fleet capacity, not a single physical machine. If any unit experiences hardware failure or routine servicing, our automated control plane re-routes your hashpower to standby reserve units instantaneously.

On Growth and Pro tiers, our algorithmic stratum switch monitors real-time block rewards and difficulty adjustments across supported networks, automatically directing compute to the most profitable coin each day.

Rewards are calculated and credited every 24 hours directly to your HashForge earnings total. Growth and Pro users can withdraw daily; Starter users withdraw weekly.

HashForge charges zero platform withdrawal fees. You only pay standard public blockchain network transaction fees (gas / miner fee) required by the respective network.

You can withdraw to any valid self-custody wallet address including hardware wallets (Ledger, Trezor, BitBox) or reputable software wallets. We recommend testing a small amount first.